BIS Security India Ltd provides residential security services, apartment security services and home security guard services to housing societies, high-rise towers, gated communities and private residences across Mumbai and the rest of India. Our guards are PSARA licensed, trained to ISO 9001 standards, backed by 24x7 Quick Response Team (QRT) support, and deployed under supervisor-led shift rosters. Every deployment is scoped to the society or home, with society-specific SOPs for visitor entry, parking, service staff access and emergency handling.
Residential security guard services from BIS cover the full guarding and access-control chain for a housing site: gate control and visitor management, intercom coordination with residents, parking and vehicle control, patrolling and surveillance, service-staff and delivery handling, incident reporting, and emergency response with QRT backup. Scope and shift pattern are agreed on an SLA so residents and the managing committee can see what they are paying for.
Key Features
Trained guards for Residential Security Guard Services
Visitor management and access control
Patrolling and surveillance within premises
Emergency response and incident handling
Residential security roles we deploy
Pick the roles your society or home needs; we scope the headcount, shift pattern and supervision model against site risk and resident count.
- Gate guards — gate control, visitor sign-in and verification, pass issuance, vehicle entry log
- Patrol guards — scheduled patrol of common areas, parking, basements, terraces and perimeter
- Intercom operators — resident coordination for visitor approvals, parcel handling, service entries
- Visitor management staff — visitor card system, delivery and service-staff logging, departure sign-out
- Lady guards — for societies with lady member access requirements, children's play areas, pool and gym duty
- Shift supervisors — roster, muster, incident reports, daily occurrence report to the managing committee
- Quick Response Team (QRT) — armed or unarmed response team on call for alarms, breach incidents, medical emergencies, fire response
PSARA licence and compliance
Under the Private Security Agencies Regulation Act, 2005 (PSARA), any private agency supplying security guards in India must hold a state-level PSARA licence. Deploying unlicensed guards is a legal violation for both the agency and the client (society or home) using them. BIS holds a valid Maharashtra PSARA licence and renews it on schedule.
Every BIS guard is:
- Background verified (ID, address, Aadhaar linked, police verification as mandated by PSARA)
- Trained to PSARA-mandated training standards: duties, drill, physical fitness, first aid, fire response, legal basics
- Issued a photo identity card, uniform and duty roster
- Covered under on-duty insurance
Society committees and homeowners should always ask any guard vendor for the PSARA licence number and verify it with the Maharashtra DG, Private Security.
ISO 9001 certified processes
BIS is ISO 9001 certified for process consistency across security deployments. For residential clients this means:
Every BIS guard is:
- Documented site survey, risk assessment and SOP sign-off before deployment
- Standardised guard induction and site-specific training
- Supervisor checks, muster, and daily occurrence reports
- Monthly performance review with the managing committee
- Incident reporting trail and corrective action logs
Quick Response Team (QRT) backup
BIS is ISO 9001 certified for process consistency across security deployments. For residential clients this means:
QRT response covers:
Every BIS guard is:
- Perimeter breach or forced entry
- Fire or medical emergency
- Resident distress call
- Public disturbance at the gate
- Vehicle incidents in common areas
- Suspicious person or package at the gate
Typical response time:QRT staff carry communication equipment and are trained in restraint, first aid and site evacuation.
Who we protect
- Residential societies and gated communities: multi-tower sites with managing committee contracts, visitor and vehicle load, service staff flow, daily deliveries
- High-rise apartments: single-tower buildings with lift access, intercom-based visitor approvals, parking control
- Villas and private residences: single-family homes with perimeter guarding, home-help verification, overnight patrol
- Housing complexes: plot-based layouts with multiple entry gates, internal road patrol, common amenities to monitor
- New builder-handover projects: handover-period security, show-flat protection, phased resident move-in management
- Co-operative housing societies : compliant contracts billed to the society, with per-flat or per-unit cost visibility for committee reporting
Process / Execution Model
- Site survey and risk assessment: our team walks the site, counts gates, vehicle lanes, perimeter length and vulnerable points, and maps resident flow and service-staff flow
- SOP build with the managing committee or homeowner: visitor policy, parking rules, service-staff timings, delivery protocol, lift access, emergency plan
- Guard selection and training: PSARA-compliant selection, background verification, site-specific induction
- Deployment: guards deployed under a named supervisor with a documented reporting line to the managing committee
- Review and reporting: daily occurrence report, monthly performance review, incident log, replacement SLA tracking
Why Mumbai societies and homeowners pick BIS
- Over 50+ years supplying residential security services across Mumbai and India
- Over 60000+ guards deployed
- Maharashtra PSARA licensed
- ISO 9001 certified processes
- 24x7 QRT backup from Mumbai control room
- Pan-India network with Mumbai, Thane, Navi Mumbai, Pune and other cities covered
Connect with Safety Experts
Frequently Asked Questions
They include gate control, visitor verification, patrolling, vehicle management, incident reporting and emergency procedures.
Yes. BIS provides residential security personnel for apartments, housing societies and gated communities in Mumbai.
Guards may verify visitors, record entries and coordinate approvals with residents according to the society’s procedures.
Shift coverage is planned according to the society’s needs and the agreed deployment scope.
BIS assesses entry gates, resident movement, site risks and shift requirements before proposing staffing.
