BIS Security India Ltd supplies trained facilities management staff and facility support services to corporate offices, malls, hospitals and campuses across Mumbai and the rest of India. Our attendants handle front desk, lobby, pantry, mailroom, concierge and basic facility coordination duties under supervisor-led teams, trained in grooming, soft skills and site-specific protocols. Deployment is sized to the site, scoped on an SLA, and backed by a replacement guarantee for absenteeism.
Facility support services from BIS cover the non-cleaning manpower a facility needs to run day to day. We train and deploy attendants for reception, visitor management, lobby duty, pantry and cafeteria service, mailroom and courier handling, concierge, and basic facility coordination work. Each role has a defined scope, uniform standard, grooming standard and reporting line.
Key Features
Deployment of trained Facilities Management Staff
Support for administrative and operational tasks
Assistance in facility coordination and upkeep
Reliable and disciplined workforce
Facility attendant roles we deploy
Pick the roles your site needs; we scope the headcount and shift pattern against your footfall and operating hours.
- Reception and front desk attendants — visitor sign-in, badge issuance, visitor escort, basic queries
- Lobby and visitor management staff — queue management, directional support, VIP handling
- Pantry and cafeteria attendants — tea and coffee service, pantry upkeep, meeting room refreshments, inventory
- Mailroom and courier handlers — inward and outward dispatch, logging, distribution, courier coordination
- Concierge staff — guest services, booking coordination, hospitality desk
- Facility coordinators — vendor coordination, snag reporting, small-works follow-up, housekeeping supervision interface
For cleaning teams, washroom attendants and deep-cleaning programmes, see our Housekeeping Manpower Services page.
Process / Execution Model
- Site survey and scoping - our team walks the facility, counts touchpoints and shift windows, and proposes a role mix and headcount.
- Role briefing and SOP build - role-wise SOP sheets agreed with client admin or HR before deployment.
- Staff selection and training - background-verified staff put through role-specific and site-specific training.
- Deployment - staff deployed under a named supervisor with a defined reporting line.
- Review and performance checks - monthly performance reviews, attendance reports, replacement SLA tracking.
Compliance and training that corporate procurement expects
- PF, ESIC, bonus and leave compliance for every deployed staff member, with monthly challan proof on request
- Labour licence maintained; renewed on schedule
- On-duty insurance cover
- Background verification: ID, address, police verification where mandated
- Training modules: induction covering soft skills, grooming, safety, fire response, customer handling, site SOP
Why corporates in Mumbai pick BIS for facility manpower
- Over 50+ years supplying trained manpower to corporate, healthcare and commercial facilities
- ISO 9001 certified processes
- Pan-India network with Mumbai, Thane, Pune and other cities covered
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Frequently Asked Questions
What do facility management staff do?
They support daily front desk, lobby, pantry, mailroom, concierge and facility coordination tasks according to site-specific procedures.
Can BIS provide reception and pantry attendants in Mumbai?
Yes. BIS supplies reception, lobby and pantry attendants for offices and other facilities in Mumbai.
How is facility attendant staffing planned?
BIS surveys the site and agrees on roles, headcount, shift timings and service standards before deployment.
Are facility attendants trained before deployment?
Yes. Staff receive role-specific and site-specific training, including grooming, safety and customer handling.
Does BIS provide housekeeping staff as well?
Yes. Cleaning teams and washroom attendants are covered under its separate housekeeping manpower services.
